Shipping Policy

Shipping & Delivery Policy

yeLo Market delivers eligible products to serviceable locations across India through available logistics and delivery partners.

Delivery Availability

Delivery depends on factors such as:

  1. PIN code
  2. Product
  3. Seller
  4. Warehouse
  5. Courier availability
  6. Applicable delivery restrictions

Where available, you can check serviceability by entering your delivery PIN code.

Estimated Delivery

The estimated delivery date or timeframe will normally be displayed during checkout or after an order is placed.

Delivery estimates may change depending on product availability, seller location, destination, logistics capacity, holidays, weather, or other operational factors.

Shipping Charges

Any applicable shipping or delivery charge will be displayed before you complete your order.

Free-delivery promotions may be subject to minimum order values, selected products, locations, membership conditions, or promotional terms.

Track Your Order

Eligible orders can be tracked through:

yeLo Market → My Orders → Track Order

Tracking updates may also be provided through SMS, email, WhatsApp, push notifications, or other available communication channels.

Delivery Attempts

Please provide an accurate delivery address and a reachable mobile number.

If delivery cannot be completed after reasonable attempts, the shipment may be returned to the seller or warehouse and handled according to the applicable policy.